It is our goal to provide the best quality products to all our customers and we strive for prompt customer service. If for any reason you are not completely satisfied with your order you can return your item(s) for an exchange or refund within 30 days from proof of purchase date. If credit is required it will be processed in the same form as the original payment type. Please include a copy of your receipt and mail back to us. However the shipping/handling fee is not refundable. Returns will be inspected for quality control and exchanges honored if there were any defects during the assembly process. However, if the product shows any visual signs of tampering, scratches or marks the refund and or exchange will be void upon our review and evaluation.